Privacy Policy

Learn how PS Hub collects, uses, and protects your personal information on our platform.

Last updated: January 2026

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Overview

PS Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

  • Account Information: Name, email address, phone number, and password when you register.
  • Profile Information: Business name, description, location, service categories, and portfolio images.
  • Payment Information: Billing address and payment method details (processed securely by our payment providers).
  • Communication Data: Messages exchanged through our platform between organizers and suppliers.

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Match event organizers with suitable service suppliers
  • Send administrative notifications and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud

Information Sharing

We may share your information in the following situations:

  • With Other Users: Profile information is shared between organizers and suppliers to facilitate connections.
  • Service Providers: We share data with third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal information.
  • Portability: Request a copy of your data in a portable format.
  • Opt-out: Opt out of marketing communications at any time.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@pshub.io.

Have questions about this policy?

Our support team is here to help you understand our policies.

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